The operations division is where the rubber meets the road, literally.
The Operations Division is responsible for ensuring the emergency response service needs of the community are met with the most skilled and competent personnel. The operation division accomplishes this responsibility by ensuring all personnel are trained to a level of efficiency and competence related to the services provided while utilizing the .
Physical Resources of the Operation Division consist of three strategically located fire stations within the Town of Little Elm to ensure a prompt response to all areas of our response district. Each station is equipped to house a fully-staffed fire apparatus and ambulance. The fire response area is divided into three districts each supported by one of the three stations to ensure the most efficient response of services to the areas covered.
Each fire house has assigned to it a fire fighting apparatus and an ambulance - at a minimum. Other mobile resources spread among the three station include a tanker, Battalion Chief wagon, two brush trucks, support/air truck, reserve quint, reserve ambulance, and a 6 x 6 Polaris for special event EMS or deep woods fire suppression. In addition, due to the Town Limits covering a portion of Lewisville Lake, the Town has a public safety boat and a pair of jet-skis shared between the police and fire departments to ensure that public safety needs on the water are met.
The most important resource of the Fire Department's Operations Division are the men and women who do the work. Little Elm employs 58 personnel in the Operations Division. Overseen by the Assistant Fire Chief, operations personnel are assigned to one of three shifts, known as A, B, and C shifts, and work on a 24-hours on/ 48-hours off rotation. Minimum staffing for each shift is 16 personnel a day and includes one (1) Shift Commander, three (3) Captains, three (3) drivers and nine firefighter/EMTs.
- Technical Rescue for high angle, water, trench and confined space rescue.
- Vehicle and machinery extrication and rescue
- Motor vehicle collisions
- Water Tanker Operations (to support areas with limited or no water sources)
- Trauma and medical emergencies.
- Non-urgent calls for services (i.e. vehicle lock-outs)
- Special event Emergency Medical Services